10 most common removals companies mistakes to avoid
10 Most Common Removals Companies Mistakes to Avoid
TL;DR: Moving house is stressful, but hiring the wrong removals company makes it worse. Avoid mistakes like not checking credentials, ignoring hidden costs, and failing to book early. Read this guide to spot red flags and choose a reliable moving company that protects your belongings and your wallet.**
Introduction
Moving to a new home is exciting but exhausting. Choosing the right removals company can make the difference between a smooth house move and a nightmare. Many people rush into hiring movers without checking their credentials or understanding what they’re paying for. This guide covers the most common removals companies mistakes to avoid. You’ll learn how to spot dodgy operators and protect your belongings. We’ll help you find trustworthy movers who deliver on their promises. Whether you’re moving across London or from Manchester to Cornwall, these tips apply everywhere. Taking time to choose carefully now saves stress and money later.
Are You Booking Your Removals Company Too Late?
Most people book movers just two weeks before moving day. This limits your options and increases costs significantly.
Top removals companies get booked six to eight weeks ahead. Waiting until the last minute means you’ll only find availability with less experienced movers. You’ll also miss out on competitive pricing. Early booking gives you choice and better rates. Many companies offer discounts for advance bookings. Check UK business directories at least two months before your move. This gives you time to compare quotes, check reviews, and make an informed decision.
What Hidden Costs Are Your Removals Quote Missing?
Many quotes exclude extra charges like stairs, long carries, and specialist packing. Always ask for itemised quotes before committing.
A cheap quote often becomes expensive when hidden fees appear. Common surprises include charges for stairs, awkward access, and heavy items like pianos. Some companies charge extra for Sunday moves or bank holidays. Get everything in writing. Request a full, itemised quote that includes labour, transport, and any additional services. Ask about cancellation policies and payment terms. Don’t compare companies based on headline prices alone. A transparent quote from a mid-range company often beats a suspiciously cheap offer.
Is Your Moving Company Actually Insured and Registered?
Always verify that your removals company is insured and registered with a professional body like BAR or FIDI.
Dodgy movers sometimes operate without proper insurance or registration. If something goes wrong, you’ve got no protection. Check whether the company holds public liability insurance and goods in transit cover. Legitimate removals companies proudly display their credentials. Look for registration with the British Association of Removers (BAR) or FIDI (International Federation of Furniture Removers). These bodies ensure members meet strict standards. Ask for proof of insurance before booking. Get the policy number and provider’s contact details. Never hire anyone who refuses to show credentials.
Have You Actually Read Recent Customer Reviews?
Don’t just check Google ratings. Read recent reviews on multiple platforms to spot patterns in customer complaints.
One bad review isn’t necessarily a dealbreaker. But several reviews mentioning damaged furniture or missed appointments are red flags. Check reviews on Google, Trustpilot, and the company’s website. Look for consistent praise about punctuality and care. Notice whether the company responds to complaints professionally. Recent reviews matter most. A company with five-star reviews from five years ago might have changed. Aim for companies with mostly four and five-star ratings from the last six months. Ask friends and family for recommendations. Personal referrals often reveal the best local removals companies.
What Should You Avoid When Packing with Your Removers?
Never pack illegal items, hazardous materials, or extremely fragile valuables like jewellery. These create liability issues and may void your insurance.
Some items shouldn’t be packed in a moving lorry. Flammable materials, paint, batteries, and explosives are illegal to transport. Perishable food goes off during transit. Very valuable items like jewellery and documents should travel with you, not the van. Clearly mark boxes containing fragile items. Use proper packing materials provided by professionals. Don’t overstuff boxes. Badly packed items break easily and create safety hazards. Ask your removals company what they won’t transport. Different companies have different policies. Getting this right prevents delays and damage on moving day.
Conclusion
Choosing a removals company carefully protects your belongings and your budget. Avoid booking too late, ignoring hidden costs, or hiring uninsured operators. Check credentials, read recent reviews, and get itemised quotes. Ask questions about what they won’t transport. Take time to choose a company you trust. Your move deserves attention and planning. Find a removals company near you by searching our free UK directory today. Compare quotes and read reviews from verified customers to find the perfect mover for your house move.
FAQ
Q: How much do removals companies typically charge?
A: Local moves cost £800 to £2,500. Long-distance moves range from £2,000 to £8,000, depending on distance and volume.
Q: Should I get multiple quotes?
A: Yes, always get at least three quotes. This helps you compare prices and spot unrealistic offers.
Q: What’s included in a basic removals quote?
A: Usually labour, transport, and basic packing boxes. Extra services like full packing and specialty item handling cost more.
Q: Can I negotiate removals company prices?
A: Sometimes. Companies with flexibility may offer discounts for flexible moving dates or off-peak bookings.
Q: What insurance do I need for my move?
A: Check if your home insurance covers goods in transit. Many removals companies offer additional cover for valuable items.