How to get the best results from your removals company
TL;DR: Getting great results from your removals company means clear communication, detailed planning, and realistic expectations. Prepare your home properly, provide accurate information about your move, and choose a reputable company with good reviews. Stay organised and available on moving day for the best experience.
Introduction
Hiring a removals company is one of the biggest decisions you’ll make during a house move. Whether you’re relocating across London or from Manchester to Cornwall, the right removals team makes all the difference. A good removals company can turn a stressful moving day into a smooth, organised experience. But here’s the thing: getting the best results depends just as much on you as it does on them. In this guide, we’ll show you exactly how to work with your removals company for brilliant results. You’ll learn what to do before, during, and after your move to ensure everything goes perfectly.
What should you tell your removals company before moving day?
Tell them everything about your move as early as possible. Give accurate details about your old home and new home. Include room sizes, doorway widths, and staircase access. Mention any awkward items like pianos or large furniture. Let them know about parking restrictions in your area. The more information you provide, the better they can plan.
Being upfront prevents nasty surprises on moving day. Your removals company needs to know if you’re moving into a listed building or a flat with restricted access. Tell them about any pets or plants that need careful handling. If you’ve got valuable items, mention them clearly. This helps them bring the right equipment and enough staff.
How can you prepare your home for a removals company visit?
Clear pathways through your home at least one week before moving day. Remove any obstacles from hallways, stairs, and doorways. This stops delays and prevents damage to your walls and doors. Put away any clutter that isn’t being moved.
Make sure your removers can reach everything easily. Ask them to bring protective coverings. Clear your drive if you’re in a suburban area so the removals van can park nearby. Measure doorframes and hallways yourself beforehand if possible. Take photos of valuable items in case there are any disputes later. Pack boxes securely and label them clearly with room names and contents. This helps the removals team place boxes in the right spots straightaway.
Do you need to be at home during the entire moving process?
You don’t need to stay the whole time, but you must be present at the start and end. Check that the team leader has your contact details and keys. Show them around your home and point out any fragile items or valuables. Be available when they’re loading your belongings into the van.
Stay nearby during the unloading at your new property. You’ll want to direct them about furniture placement. Check that everything’s arrived safely before they leave. If you can’t be there, arrange for a trusted friend or family member to take your place. They’ll need to answer questions and make decisions about where things go. Never leave a removals team unsupervised in your home.
What documents and information do you need to have ready?
Keep all removals paperwork together in one folder or binder. Include your quote, inventory list, and proof of booking. Have the company’s phone number saved in your phone. Prepare a list of any special instructions for handling items. Keep insurance documents handy too.
On moving day, have your keys organised and ready to hand over. Write down the address of your new home clearly. If you’re moving to a postcode with access issues, prepare detailed directions. Keep your moving checklist visible so you don’t forget anything important. Have contact details for your utilities company. Take metre readings at both properties before and after the move.
Conclusion
Working well with your removals company means preparing properly and staying organised. Communicate clearly about your needs, prepare your home thoroughly, and remain available during the move. Choose a reputable removals company with strong customer reviews. Follow these steps and your moving day will be far less stressful. Ready to find reliable help? Find a removals company near you by searching our free UK directory. Browse trusted local removers in your area and read reviews from other customers.
FAQ
Q: What should I do if something gets damaged during the move?
A: Take photos immediately and report it to the removals company within 24 hours. Keep all documentation. Most removal companies have insurance that covers accidental damage during transit.
Q: How far in advance should I book a removals company?
A: Book at least 4-6 weeks before your moving date. During busy periods like summer months, book even earlier. This ensures you get your preferred dates and rates.
Q: Can I move with pets and plants?
A: Yes, but tell your removals company in advance. Keep pets away from the removal team on moving day. Plants should be packed carefully and kept in your car rather than the van.
Q: What if I need to change my moving date?
A: Contact your removals company as soon as possible. Most firms allow date changes if you give sufficient notice, though they may charge a small fee.
Q: Should I pack boxes myself or let the removals company do it?
A: Either option works, but it’s often cheaper if you pack yourself. If the removers pack for you, stand by to answer questions about fragile items or special handling needs.